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Hazard Heroes
Dangerous Goods Training Experience
The Challenge
Dangerous Goods training is often compliance-driven, text-heavy, and quickly forgotten.
This created:
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Low engagement with critical safety content
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Poor knowledge retention
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Limited confidence in real-world handling situations
The challenge was to transform mandatory training into something that was:
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Engaging, memorable, and behaviour-driven
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Without losing regulatory accuracy
My Approach
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Designed a gamified learning experience using Articulate Storyline
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Created a cast of “Hazard Heroes” characters, each representing key roles and risks
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Developed interactive scenarios based on real-world dangerous goods situations
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Used Storyline variables and triggers to:
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Track progress
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Unlock content
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Drive decision-based outcomes
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Introduced a points and reward system to reinforce engagement
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Built a visual, animated world to make complex safety concepts accessible and memorable
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Focused on learning through interaction and consequence, not passive content
What I Delivered
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Full end-to-end learning experience design
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Custom gamified Storyline build
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Character-led narrative structure (Hazard Heroes™)
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Interactive scenarios with branching logic
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Use of variables to:
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Track learner decisions
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Trigger feedback and progression
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Personalise the experience
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Reward mechanics including:
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Points
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Progress indicators
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Completion certification (“Handling Hero”)
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Visually rich environments (lab, warehouse, office scenarios)
Impact
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Significantly increased engagement with mandatory training
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Improved retention of dangerous goods handling principles
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Stronger learner confidence in identifying risks and making decisions
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Shift from “tick-box compliance” to active participation
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Created a scalable model for future gamified training